Thank you for visiting
and about you, as well as how we may disclose, use and protect that
This policy applies to
information we collect about visitors to the StateTaxExtension.com website.
This policy applies both to current and former customers of StateTaxExtension.com
and the internet websites owned and operated by its parent company, InterSearch
Tax Solutions, Inc., as well as to those visitors to the StateTaxExtension.com
website and who do not become customers of StateTaxExtension.com. This policy
does not apply to any of our affiliates, which may be subject to different
regulations and/or may have different operating practices. Before doing
business with any of our affiliates, you should consult their respective
When you visit www.StateTaxExtension.com,
we may collect personal information about you from the following categories and
Information we receive
when you create an account or request services or information from us or
companies with whom we have business relationships, or when you complete
surveys or polls, such as your name, address, e-mail address and payment or
Information to prepare
your application for an extension of time to file your tax return or for other
Information we receive
when providing technical or customer support for you.
otherwise provide to us.
In order to prepare
your application for an extension of time to file your United States federal
tax return and to file your application for an extension, we collect
information about you, such as your name, address, and social security number
or tax identification number, as well as your estimate of your total tax
liability, your total previous tax payments, your estimate of the balance due,
and other information. Collectively, this information is known as “tax
We may also collect
information through the use of a software technology called
“cookies". Internet cookies allow us to customize our website for you
by placing small files on your computer as you visit various components of www.StateTaxExtension.com.
interest to you on a particular site or make it easier for you to access your
account information. Information we collect through Internet cookies does not
identify you personally. You can choose to decline cookies while at our
website, however, this may limit your ability to access certain areas of the
website. Most browsers accept and maintain cookies by default. Check the
“Help" menu of your browser to learn how to change your cookie
We also may employ a software
technology called clear gifs (also known as web beacons), that help us better
manage content on our site by informing us what content is effective and which
pages visitors view. Clear gifs are tiny graphics with a unique identifier,
similar in function to cookies, and are used to track the online movements of
Web users. Like cookies, clear gifs are not tied to users’ personally
Like most standard
website servers, we use log files. Information collected in log files may include
internet protocol (IP) addresses, browser type, internet service provider
(ISP), referring/exit pages, platform type, date/time stamp, and number of
clicks. We utilize this information to analyze trends, administer the site,
track user’s movement in the aggregate, and gather broad demographic
information for aggregate use. This information is not personally identifiable.
When you use certain online tax services, IP addresses are tied to personally
identifiable information to enable users to file or transmit tax returns to the
Internal Revenue Service.
that serve ads on our website may assign a different cookie to you. The
information collected is anonymous and is not linked to your personal
information. These cookies may be used to select which ads you see and
determine the effectiveness of this advertising. You may choose to decline
cookies from third-party ad servers, which StateTaxExtension.com does not
We do not sell or rent
your personal or tax return information to anyone, and we do not share your
personal or tax extension information with anyone outside of StateTaxExtension.com
for their promotional or marketing use. We may, however, use this information
to contact you in the future to tell you about products or services we believe
will be of interest to you. We may also use your email address to send you
information on behalf of any of our sponsors.
uses your personal information to manage your account, to contact you and to
operate, improve, and deliver our services, including our website. We use your
personal information to provide you with information and services you request
and to tell you about StateTaxExtension.com products and services. We use your
personal information to charge you for the services you purchase. We use the
contact information you provide to communicate with you. We use your tax
extension information to prepare and file your application for an extension of
time to file your return, and to provide related assistance and services.
You may use the Software solely to prepare an application for an
extension of time to file a state tax return. You understand that you are
providing StateTaxExtension.com private, personal information, including Social
Security numbers as part of the tax extension preparation process and further understand
that the service StateTaxExtension.com provides is limited to preparing and making
the appropriate state tax extension application form available to you to download,
print and mail. You understand that we do not file the extension with the state
on your behalf in either paper form or electronically and that it is solely
your responsibility to print and mail the form.
During the customer
service and technical support process, we request certain personal information
including your name, address, phone numbers and e-mail address. We use this
personal information to contact you to answer your question or resolve your
issue. We may send you a follow-up survey. We do not use this information to
tell you about additional products and services.
We may offer various
Internet Chat services, for example, to speak with a support representative.
Internet Chat transmissions are encrypted but you should not supply more
personal or tax information than is required to address your specific issue A
transcript of the session is generated and retained and may be used to resolve
current and potential future questions or issues.
We retain copies of
your completed tax extension application on your be and half as may be required
by state regulations. This information may also be used to provide you with a
copy of your tax extension applications for your convenience.
We may use service
companies on our behalf to perform services for you, but these companies are
not allowed to use your information for their own purposes.
We may disclose your
information to affiliates or non-affiliated third parties when we have a good
faith belief that such disclosure is required by law. This may occur in
connection with a court order, legal process, or other judicial, administrative
or investigative proceeding that produces a request for information from StateTaxExtension.com.
We may disclose
aggregate information compiled using your personal information that does not
identify you individually or personally. This may include, for example, the
total number of visitors to our website from a particular state, or the average
age of a user of our website.
Should we sell, merge
or transfer any part of our business, part of that sale may include your
personal information. If so, you will have the opportunity to ask not to
receive promotional materials following any change of control.
Collection and use of
Children’s Personal Information
Because of the
financial nature of the services we provide, we do not market our website to
children under the age of 13, nor do we knowingly collect information from
children under the age of 13.
Links to other
This website may
contain links to third-party sites or offers for products or services from
third parties, such as those of our business partners and online advertisers.
Because StateTaxExtension.com does not control the information policies or
practices of these third parties, you should carefully review their privacy
policies to learn more about how they collect and use personal information.
Changes to our Privacy
If we make a material
any personal information collected on www.StateTaxExtension.com, we will notify
you by using one of the following methods at least thirty (30) days prior to
the effective date of such change: (1) we will post a notice on our website
describing the change; or (2) we will send you electronic mail notifying you of
Communication with us
If you have
privacy-related questions that are not addressed here, please contact the
Privacy Team or write to us at:
Privacy Team –
c/o InterSearch Tax Solutions, Inc,
1480 Moraga Road; Suite C273
Moraga, CA 94556